Complaints

If something has gone wrong, tell us.

Email info@dcsecurity.co.uk with what happened, the address of the building and what you would like us to do about it.

We will acknowledge your complaint within five working days. We aim to give you a full reply within 20 working days. If it will take longer, we will say why.

If you are still unhappy after that, you can ask for independent advice, for example from Citizens Advice.